PRIVACY POLICY

Effective Date: May 1, 2026

At NXS Events and the NXS Hub, we value our community’s trust. This Privacy Policy explains how we collect, use, and protect your information when you purchase tickets, buy merchandise, join our referral programs, or interact with our digital platforms.

1. Information We Collect
We collect information that you provide directly to us, including:

Contact Information: Name, email address, and phone number provided during ticket purchases or newsletter sign-ups.

Transaction Details: Information regarding ticket purchases, merchandise orders, and payment history. Note: We do not store full credit card numbers; these are handled by our secure payment processors.

Affiliate & Referral Data: If you join our community programs, we collect information necessary to track referrals and process rewards.

Account Information: Details you provide when joining the NXS Hub or participating in community groups.

2. How We Use Your Information
We use the data we collect to:

Fulfill ticket and merchandise orders.

Communicate event updates, schedule changes, and promotional offers.

Manage and track the NXS Hub referral program and merchandise affiliate sales.

Improve our events and digital community experience.

Comply with legal obligations (such as age verification for 21+ events).

3. Third-Party Services
To provide a seamless experience, we partner with several industry-standard platforms. These third parties have their own privacy policies:

Hosting & E-commerce: We use Wix and Shopify to power our website and storefronts.

Affiliate Tracking: We utilize GoAffPro for merchandise/ticket tracking and for NXS Hub referral management.

Communication: We may use third-party tools to manage email lists and community forums.

4. Cookies and Tracking
Our website uses cookies and similar technologies to:

Keep you logged into the NXS Hub.

Remember your shopping cart items.

Analyze site traffic to improve user experience.

Track referral links for our affiliate partners to ensure accurate commission/reward credits.

5. Data Sharing & Disclosure
We do not sell your personal information to third parties. We only share data when:

Required by Venue/Safety: Providing attendee lists to venue partners for check-in or security purposes.

Service Providers: Sharing data with the platforms mentioned in Section 3 to facilitate business operations.

Legal Necessity: If required by law or to protect the safety and rights of NXS Events and our community.

6. Data Security
We implement reasonable administrative and technical safeguards to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Choices & Opt-Outs
Marketing Emails: You can opt-out of promotional emails at any time by clicking the "Unsubscribe" link at the bottom of our communications.

Account Deletion: You may request the deletion of your NXS Hub account by contacting support.

Tracking: You can set your browser to refuse cookies, though some features of our site may not function properly as a result.

8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

10. Contact Us
If you have questions about this policy or how your data is handled, please send an email to: info@axb.tech